Skip to content
Upfirst vs Dialzara: which AI receptionist fits you? (2026)
Short answer: Upfirst is cheaper to start and covers 35+ languages, but bills per call. Dialzara bills per minute and includes a white-glove setup call on every paid plan. If your calls are short, Upfirst usually costs less. If they run long or you want setup help, look at Dialzara.
Side by side
| Upfirst | Dialzara | |
|---|---|---|
| Starting price | $24.95/mo (30 calls) | $29/mo (60 minutes) |
| How you're billed | Per call | Per minute |
| Extra usage | $0.70–$1.50 per call | $0.35–$0.48 per minute |
| Free trial | 14 days, no card | 7 days, no card |
| Books appointments | Yes: Google, Outlook, Clio, Acuity, Calendly, Square | Yes, straight to your calendar |
| Transfers to a human | Yes, warm handoff | Yes, multiple transfer extensions |
| Languages | 35+ with auto-switching | English and Spanish (voice) |
| Text messaging | In-call texting | AI SMS agent free with voice plans |
| Setup help | Optional 30-min onboarding; white-glove from Pro | White-glove setup call on every paid plan |
| HIPAA | BAA on Custom plan only | Not listed |
Sources: upfirst.ai/pricing and dialzara.com/pricing, checked October 1, 2026.
Pricing plans
Upfirst (billed per call)
| Plan | Monthly | Included | Extra |
|---|---|---|---|
| Starter | $24.95/mo | 30 calls | $1.50/call |
| Premium | $59.95/mo | 90 calls | $1.00/call |
| Pro | $159.95/mo | 300 calls | $0.75/call |
| Scale | $299/mo | 600 calls | $0.70/call |
Dialzara (billed per minute)
| Plan | Monthly | Included | Extra |
|---|---|---|---|
| Business Lite | $29/mo | 60 minutes | $0.48/min |
| Business Pro | $99/mo | 220 minutes | $0.45/min |
| Business Plus | $199/mo | 500 minutes | $0.40/min |
| Business Elite | $349/mo | 1,000 minutes | $0.35/min |
What does a month actually cost?
Say you get 50 calls a month that average 2 minutes each, or 100 minutes in total. On Upfirst’s Starter plan that’s $24.95 plus 20 extra calls at $1.50, or $54.95. Upfirst’s Premium plan covers it for $59.95. On Dialzara’s Business Lite it’s $29 plus 40 extra minutes at $0.48, or $48.20. With longer calls, Dialzara pulls further ahead; with shorter calls, Upfirst does.
Example math uses each vendor’s published plan prices and overage rates. Taxes and phone carrier fees are not included.
FAQ
Which is cheaper, Upfirst or Dialzara?
Upfirst has the lower entry price at $24.95/mo versus $29/mo. Which one costs less over a month depends on your call length, because Upfirst bills per call and Dialzara bills per minute.
Do both offer a free trial?
Yes. Upfirst offers 14 days and Dialzara offers 7 days, and both say no card is needed to start.
Which supports more languages?
Upfirst lists 35+ languages with automatic switching. Dialzara lists English and Spanish for voice calls.