Skip to content
Sona by Quo review (2026): pricing, features and alternatives
AI agent in a business phone app · quo.com
Quo pricing at a glance
Quo pricing: Sona by Quo is an AI agent in a business phone app with plans from $19/mo (Quo Starter, 10 Sona calls included), best for small teams already using Quo phone lines.
- What it is
- AI voice agent inside the Quo business phone app that answers, transfers and texts callers 24/7.
- What it costs
- $19/mo (Quo Starter, 10 Sona calls included). Phone plan per user + Sona call credits. Free trial: 7 days (card required)
- Who it's for
- Small teams already using Quo phone lines · Businesses
- How it compares
- 2nd lowest starting price of the 10 AI receptionists on Klyvoo
- Pricing checked
- October 2026 on quo.com
Our verdict
Sona makes sense if your business already runs its phones on Quo, since every paid Quo plan includes 10 AI-answered calls a month. It does not book straight into a calendar and can't be used outside Quo, so a standalone receptionist like Upfirst or Rosie fits better if you want calendar booking.
Pros
- Quo Starter is $19/mo per user ($15/mo yearly) with 10 Sona calls included
- Credit packs from $25/mo for 40 calls cut the per-call rate to as low as $0.45
- Answers FAQs, takes messages, transfers calls and texts links mid-call
Cons
- Only works inside Quo; you need a paid Quo plan per user
- Extra calls on the free tier cost $1.00 each
- Three languages and no switching mid-call
Sona by Quo pricing
| Plan | Monthly | Billed yearly | Sona calls included | Extra calls |
|---|---|---|---|---|
| Quo Starter | $19/user/mo | $15/user/mo | 10 calls (1,000 credits) | $1.00/call |
| Quo Business | $33/user/mo | $23/user/mo | 10 calls (1,000 credits) | $1.00/call |
| Quo Scale | $47/user/mo | $35/user/mo | 10 calls (1,000 credits) | $1.00/call |
| Sona pack 40 | +$25/mo | Not listed | 40 calls (4,000 credits) | $0.75/call |
| Sona pack 100 | +$49/mo | Not listed | 100 calls (10,000 credits) | $0.65/call |
| Sona pack 250 | +$99/mo | Not listed | 250 calls (25,000 credits) | $0.55/call |
| Sona pack 600 | +$199/mo | Not listed | 600 calls (60,000 credits) | $0.45/call |
Source: quo.com/pricing and support.quo.com Sona pricing, checked October 3, 2026.
Sona by Quo alternatives
| Agent | Starting price | Pricing model | Best for | Compare |
|---|---|---|---|---|
| Sona by Quo | $19/mo (Quo Starter, 10 Sona calls included) | Phone plan per user + Sona call credits | Small teams already using Quo phone lines | This page |
| Upfirst | $24.95/mo | Plan + per-call overage | Small firms with modest call volume | Upfirst review |
| Dialzara | $29/mo | Plan + per-minute overage | Budget-minded small businesses with light call volume | Dialzara review |
| Rosie | $49/mo | Monthly tiers by minutes | Solo operators and local service businesses | Rosie review |
| Goodcall | $79/mo | Per agent + $0.50 per extra caller | Local businesses with long or frequent calls | Goodcall review |
| Frontdesk | $99/mo | Plan + $0.25/min overage | Small businesses wanting calls, texts and chat together | Frontdesk review |
Sona by Quo FAQ
How much does Sona by Quo cost?
Sona comes with every paid Quo plan, which starts at $19/user/mo ($15 billed yearly) and includes 10 Sona calls a month. Credit packs add 40 to 600 calls for $25 to $199/mo, and extra calls cost $0.45 to $1.00 each.
Does Sona by Quo have a free trial?
Yes. Quo has a 7-day trial that includes Sona with unlimited Sona calls. A credit card is required to sign up.
Can Sona book appointments?
Sona can text callers a scheduling link or form during the call. Quo's help docs list scheduling appointments and callbacks as a use case but don't describe a direct calendar integration.
Can I use Sona without Quo?
No. Quo says Sona is built to be used only inside Quo, so you need a paid Quo plan.
What are the best Sona by Quo alternatives?
Upfirst (from $24.95/mo) and Rosie (from $49/mo) are standalone AI receptionists that book into calendars. Allo is a similar phone system with an AI receptionist add-on, and Goodcall offers unlimited minutes for busy lines.
Is Quo the same as OpenPhone?
Yes. OpenPhone renamed itself Quo, and Sona is the AI agent built into the Quo phone app.