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Freddy AI Agent: pricing, features and alternatives (2026)
Support agent · freshworks.com
What Freddy AI Agent does
Freshdesk's built-in agent that answers questions across chat and email.
Best for: budget-conscious support teams
Freddy AI Agent alternatives
| Agent | Starting price | Best for | Compare |
|---|---|---|---|
| Freddy AI Agent | $19/agent/mo | Budget-conscious support teams | This page |
| Fin by Intercom | $0.99 per outcome | Pay only for resolved conversations | Fin by Intercom review |
| Zendesk AI Agents | $55/agent/mo | Teams on Zendesk | Zendesk AI Agents review |
| Lyro by Tidio | $32.50/mo | Small online stores | Lyro by Tidio review |
| Gorgias AI Agent | $0.90 per resolution ($1 on Starter) | Shopify and ecommerce brands | Gorgias AI Agent review |
| HubSpot Customer Agent | $0.50 per resolution | Businesses on HubSpot | HubSpot Customer Agent review |
Freddy AI Agent FAQ
How much does Freddy AI Agent cost?
Freddy AI Agent pricing starts at $19/agent/mo, according to its official pricing page (checked October 2026). Prices can change, so confirm on freshworks.com before you buy.
Who is Freddy AI Agent best for?
Budget-conscious support teams. Freshdesk's built-in agent that answers questions across chat and email.
What are the best Freddy AI Agent alternatives?
Close alternatives include Fin by Intercom ($0.99 per outcome), Zendesk AI Agents ($55/agent/mo) and Lyro by Tidio ($32.50/mo).