Skip to content
Zendesk AI Agents: pricing, features and alternatives (2026)
Support agent · zendesk.com
What Zendesk AI Agents does
Resolve tickets and chats inside Zendesk and hand hard cases to people.
Best for: teams on Zendesk
Zendesk AI Agents alternatives
| Agent | Starting price | Best for | Compare |
|---|---|---|---|
| Zendesk AI Agents | $55/agent/mo | Teams on Zendesk | This page |
| Fin by Intercom | $0.99 per outcome | Pay only for resolved conversations | Fin by Intercom review |
| Lyro by Tidio | $32.50/mo | Small online stores | Lyro by Tidio review |
| Gorgias AI Agent | $0.90 per resolution ($1 on Starter) | Shopify and ecommerce brands | Gorgias AI Agent review |
| HubSpot Customer Agent | $0.50 per resolution | Businesses on HubSpot | HubSpot Customer Agent review |
| Freddy AI Agent | $19/agent/mo | Budget-conscious support teams | Freddy AI Agent review |
Zendesk AI Agents FAQ
How much does Zendesk AI Agents cost?
Zendesk AI Agents pricing starts at $55/agent/mo, according to its official pricing page (checked October 2026). Prices can change, so confirm on zendesk.com before you buy.
Who is Zendesk AI Agents best for?
Teams on Zendesk. Resolve tickets and chats inside Zendesk and hand hard cases to people.
What are the best Zendesk AI Agents alternatives?
Close alternatives include Fin by Intercom ($0.99 per outcome), Lyro by Tidio ($32.50/mo) and Gorgias AI Agent ($0.90 per resolution ($1 on Starter)).